Ingenious and customized solutions
By focusing on the customization of solution combinations that are right for you, we can directly address all of your customer experience objectives efficiently, while continually making improvements in every interaction. Our goal is to use the power of customer feedback that our Brand Warrior agents receive daily, to increase your customers’ trust in your brand. We believe strongly in leveraging real time customer feedback to enable process improvements and innovations on your behalf.Bktronics provides customer service through phone, email and chat and can handle all customer inquiries as well as order management.
Bktronics have massive experience in retail software development. We grasp the latest technologies to help companies concatenate all customer-facing touch points, including web, mobile, social, offline stores, etc.Our experienced developers build omnichannel solutions enabling businesses to capture, store, process, and aggregate customer data and inventory information updates.
CRM integration and development
Bktronics is ready to prove that retail CRM software can be more than a collection of disparate customer profiles. We have sharpened our vision in delivering CRM, loyalty, ecommerce, trade promotion, private label management, sales analysis and E-commerce and marketing automation For an e-commerce store, acquiring and converting leads is a top priority. Without driving traffic to your website, you might as well not exist at all.
E-commerce and marketing automation
For an e-commerce store, acquiring and converting leads is a top priority. Without driving traffic to your website, you might as well not exist at all. This is why many e-commerce retailers work hard to cultivate a loyal audience of shoppers that buy again and again. Bktronics experts implement comprehensive e-commerce marketing automation for retail including website management, social media personalization, automated e-mailing, sales process automation, and omnichannel marketing reports.
BI and data analytics for retail
Business intelligence and analytics for retail can help solve the many business challenges facing the retail industry every day. You don’t have time for lingering business problems. When something isn’t working, you need to know about and know how to fix it immediately. Bktronics data engineers are experts when it comes to leveraging BI, Data Analytics, AI, and chatbots. Our specialists help companies build cloud data warehouses, orchestrate different types of databases, and transform unstructured data into insightful, actionable visuals.
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All you Need to do define your requirements and sit back. Our competitive Team will find a perfect solution for you as per your need.